Our Guarantee

Returns & Refunds Policy

Last updated: 29.04.25

1. Returns
You have the right to return items within 14 days of receiving your order. To be eligible for a return, your item must be unused and in the same condition that you received it.

2. How to Return an Item
To initiate a return, please contact us at jetlinecollectibles@gmail.com with your order details. We will provide you with return instructions.

3. Refunds
Once we receive and inspect your return, we will notify you of the status of your refund. If approved, a refund will be processed to your original payment method.

4. Exceptions
Certain items, such as personalized or opened products, may not be eligible for a return. Please contact us if you are unsure about your return eligibility.

5. Shipping Costs
Customers are responsible for paying return shipping costs, unless the item is defective or incorrect.